UK Solar Solutions is operated by UK Solar Solutions.
Contact email: support@uksolar.co.uk
Last updated: 26 March 2026

Introduction
Welcome to UK Solar Solutions ("we", "our", "us").
We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit your details through our forms.

Information We Collect
We may collect and process the following types of personal data:
Personal Information
Information you provide directly to us, including:

• Full name

• Email address

• Phone number

• Postcode

• Property-related details

• Any information submitted through enquiry forms
   

Property & Energy Information
When you request a solar assessment, we may collect:

• Homeownership status

• Monthly electricity usage or bill estimate

• Property type or roof-related details

• Any information relevant to assessing solar suitability
   

Technical Information
When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Referral source
   

How We Use Your Information
We use your information to:

• Respond to enquiries submitted through our website

• Assess potential suitability for solar solutions

• Connect you with relevant solar installers or service providers

• Provide information about solar energy options

• Improve website performance and user experience

• Comply with legal obligations
   

We only process your personal data where we have a lawful basis under UK GDPR, including:

• Your consent

• Legitimate interests

• Legal obligations
   

Lead Generation & Data Sharing
UK Solar Solutions operates as a lead generation service.
When you submit your information, you agree that your details may be shared with carefully selected third-party partners, including:

• Solar installers

• Energy companies

• Service providers related to solar solutions

These partners may contact you by:

• Telephone

• Email

• SMS

to provide quotes, consultations, or further information based on your enquiry.

We may receive compensation or referral fees if your enquiry results in a consultation or service engagement.

We do not sell your personal data to unrelated third parties.

Data Security
We implement appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access

• Loss or theft

• Misuse or disclosure

However, no method of transmission over the internet is completely secure.

Data Retention
We retain personal data only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

Enquiry data is typically retained for up to 24 months unless a longer period is required.

Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time
   

To exercise these rights, please contact us at:
support@uksolar.co.uk

Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices, and we encourage you to review their policies.

Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised date.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@uksolar.co.uk